3A Services

                                    Timely response based on full-coverage services;

                                    26 technical service centers  and 31 technical service outlets;

                                    7*24 after-sales response system;

                                    3-level service system & 3A service solution .

Service Type
Value-added service

Training on preliminary maintenance,Insurance renewal service,Training on advanced maintenance,Training on operation,Optimize application cases,Training on principles

Cloud service

400 Service,Cloud management service,APP service

Engineering emergency service

Installation supervision, Emergency equipment change, Equipment commissioning, Disassembly & maintenance, Installation service

Resource-based service

Equipment rent, Equipment procurement, Equipment supply, Equipment management, Equipment test, Equipment maintenance

Prevention type service

Equipment patrol inspection, Equipment maintenance, Equipment cleaning

Total package service

EPC total package service, Station management service

Quick repair in front of image

Xiangqian Kuaixiu APP

Upon detecting any equipment error and fault, the platform will dispatch orders quickly, and provide after-sales solutions intelligently, in order to improve after-sales service efficiency. Based on the development of charging operation & management platform, Xiangqian Kuaixiu APP can be an efficient tool for field after-sales engineers, to realize paperless and online troubleshooting, track problems and realize remote safety patrol inspection of station; meanwhile, the APP supports self-created work orders, statistics of monthly order processing, in order to provide important basis for the performance evaluation of operation, maintenance and management;

intelligent dispatching
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ShenZhen CEGN Co.,Ltd.